Employee Assistance Program (EAP) Services for Queenstown Businesses
Are you an employee looking to book an EAP session with us?
A supportive workplace environment fosters employee well-being and productivity.
In today's fast-paced business environment, employee stress and burnout are on the rise.
Many workers – especially younger employees – report high levels of distress, depression, and anxiety. As a business owner, you might notice how personal struggles can spill into work performance.
An Employee Assistance Program (EAP) is a proactive solution – it provides your team with confidential counselling, coaching, and support resources to tackle personal or work-related challenges before they impact the job. By caring for your employees’ mental health, you also strengthen your business with a happier, more productive workforce.
Offering an EAP demonstrates that you value your employees’ well-being.
EAPs offer short-term, professional counselling and/or coaching (often 3-10 sessions) to help staff resolve issues like stress, anxiety, family difficulties, relationship issues, behavioural patterns, or other emotional challenges that may affect their performance.
Rather than letting problems fester, an EAP gives employees a safe, confidential outlet to seek help. This not only benefits them personally, but also leads to tangible improvements in the workplace.
Companies that invest in employee mental health often see increased productivity, lower absenteeism, and higher employee engagement. In fact, supportive workplaces that prioritise wellness become more attractive to potential hires and enjoy better staff retention.
Why Now?
EAPs have become a standard part of caring for employees.
Around 73% of employers in the US (and 88% in the UK) now offer an EAP to their teams.
If your business doesn’t have one yet, you’re not alone – many smaller companies are just beginning to introduce EAPs.
The good news is you can easily catch up and gain the same advantages as larger firms by implementing an EAP. You’ll foster a culture of support and trust, showing your team that their mental health matters. The payoff is a more resilient, focused workforce that can drive your business forward.
Key Benefits of an EAP:
Improved focus and morale – employees can address personal issues before they affect work
Reduced sick leave and healthcare costs – problems are managed early, preventing crises
Higher loyalty and retention – staff feel cared for and stick around
A healthier, safer workplace – less stress means fewer mistakes and accidents
In short, an EAP is a win–win for your people and your business.
Why Implement an EAP for Your Business?
EAP Success Stats: Helping Businesses Thrive
To see how EAP services tangibly help businesses thrive, consider these success statistics and outcomes:
High Return on Investment
Research shows that EAPs can return between $3 and $10 for every $1 invested. In New Zealand, every dollar spent on mental health initiatives (like EAPs) yields an estimated $2.30 in benefits through higher employee motivation, fewer sick days, and long-term commitment. In other words, a well-used EAP quickly pays for itself in improved performance and savings.
Reduced Absenteeism
Employees who use EAP services report 52% fewer absences than those who do not. A large study of 13,000 employees found absenteeism was 46% lower after staff received EAP counseling (dropping from 12.2 hours to 6.5 hours of missed work in a month). By helping employees resolve issues, EAPs significantly cut down on sick days and unplanned time off.
Effective Employee Support
EAP counselling & coaching genuinely helps employees get better. Studies in the UK show about 70% of employees who received EAP counselling improved or recovered from the issues that were affecting them. This means a majority of those who use the service come back to work feeling healthier, less stressed, and more able to focus. In practical terms, you get employees who are more present, motivated, and productive after getting the help they need.
Better Retention & Engagement
Companies with EAP support see higher employee engagement and loyalty, as workers feel supported and valued. Wellness programs make workplaces more attractive – initiatives like flexible hours and counselling are now key factors in talent retention. When you invest in your team’s mental health, they’re more likely to stay and contribute their best. Employers also notice lower turnover rates and associated hiring costs once an EAP is in place.
These stats illustrate that a quality EAP isn’t just an expense – it’s an investment in your company’s success.
By reducing lost productivity and preventing small issues from becoming big problems, EAPs help drive performance, save costs, and create a positive workplace.
Our Services - Local Expertise with Nationwide Reach
The Therapy Project is a Queenstown-based counselling & coaching practice with a deep understanding of mental health in the workplace.
We combine professional clinical care with business insight to deliver an EAP program that works for both your employees and your company’s goals.
Whether you run a boutique hotel in Queenstown or a growing startup elsewhere in New Zealand, our services can be tailored to meet your needs. We offer in-person support for Queenstown businesses and virtual services across the country, so no matter where your team is based, they can access help when they need it.
What Our EAP Provides:
Confidential Counselling & Coaching Sessions: Employees can speak one-on-one with our qualified counsellors and/or coaches about work stress, personal difficulties, or any issue affecting their well-being. Sessions are private and solution-focused, available face-to-face in Queenstown or via secure video/phone for remote staff. This professional support helps employees resolve problems before they impact their performance.
Flexible Delivery & Rapid Access: We understand that when someone needs help, timely support is critical. Our EAP offers on-site visits for companies in the Queenstown area and virtual counselling nationwide, ensuring your team can get help without long wait times. We work around employees’ schedules as much as possible, providing help early before issues escalate.
Workplace Wellness Resources: Beyond individual counselling, we can assist your organisation with mental health workshops, stress management trainings, and managerial consults. We educate teams and leaders on topics like resilience, communication, and work-life balance – building a healthier work environment overall. If an employee needs specialised care beyond the EAP’s brief counselling, we’ll guide them to appropriate resources (such as longer-term therapy or community services), so no one falls through the cracks.
Tailored Programs for Your Business: Every organisation is different. We’ll partner with you to customise the EAP to your company’s culture and budget. You can choose the level of service that fits – from a basic counselling package for a small office to a comprehensive wellness program for a larger enterprise.
Our goal is to become an extension of your team’s support system. We also provide usage reports (while maintaining confidentiality) and feedback, so you can see the impact of the program over time.
By choosing our EAP services, you get a trusted local partner who is passionate about mental health and understands the realities of running a business. We bridge the gap between caring for people and improving your bottom line. With our experienced counsellors, coaches, and evidence-based approaches, you can feel confident that your employees are in good hands – and that you’re creating a workplace where both people and business can thrive.
Ready to Support Your Team? – Request a Proposal
Investing in an EAP is an investment in your company’s future. Even if you’ve never had an EAP before, we make the process straightforward and effective. Get started today by requesting a free proposal tailored to your business. Simply fill out the form on this page or contact our team, and we’ll work with you to design an EAP plan that meets your needs. There’s no obligation – just an opportunity to see how our services can make a difference for your company.
Don’t wait until stress and burnout cause bigger setbacks in your organization. By acting now, you can prevent problems, boost morale, and show your employees that you’re committed to their well-being. Let us help you create a happier, healthier workplace where your team can thrive. Fill out the enquiry form to request your EAP proposal and take the next step toward a more resilient and productive workforce. Your employees – and your bottom line – will thank you for it.
Empower your people, and watch your business prosper.
Contact us today to launch an EAP program that unlocks the best in your team, every day.