Online Counselling · New Zealand
Wherever you are in New Zealand,
qualified support is one click away
Confidential video sessions with registered NZ counsellors — no commute, no waiting room, no pressure.
Sound familiar?
Getting help shouldn't feel harder
than the problem itself
You've been meaning to talk to someone. But something always gets in the way.
- There's no therapist nearby — or the waitlist is months long
- The thought of sitting in a waiting room feels too exposing
- Your schedule doesn't fit office hours, and you can't take time off
- You're not even sure what to say, or where to start
- You're in a remote community where specialist support simply doesn't exist
These aren't excuses. They're real barriers — and they're exactly why online counselling exists. You don't have to be in crisis to deserve support. And you don't have to move to a city to access it.
The Therapy Project
Real counselling. Real connection.
From wherever you are.
The Therapy Project is a Queenstown-based therapeutic practice with counsellors who specialise in anxiety, depression, trauma, and addiction — and who understand what life in New Zealand actually looks like. That means rural isolation, seasonal work pressures, high-octane hospitality environments, and communities where privacy matters.
Our online counselling sessions happen by secure video, at a time that suits you. You get the same depth of care you'd receive in person — without the travel, without the wait, and without the exposure of walking through a clinic door.
We don't believe in one-size-fits-all therapy. That's why we take the time to match you with the right counsellor before your first session.
How it works
Four steps from here
to your first session
We've made the process as simple as possible — and we do the matching work for you.
Fill in the intake form
Tell us a little about what you're looking for — your preferences, location, what's been going on. It takes about five minutes.
We match you
Our team reviews your form and matches you with the counsellor who's the best fit for your needs and preferences.
We're in touch within 48 hours
You'll hear from us within 24–48 hours to confirm your match and get your first session booked in at a time that suits you.
Talk. From anywhere.
Your session happens by secure video. No commute, no waiting room — just you and the right counsellor, from wherever you are.
EAP & Insurance
may already cover this
Many New Zealanders have access to funded counselling through their employer's EAP programme or health insurance — and don't realise it. The Therapy Project works with all of the major EAP providers in New Zealand, as well as Southern Cross health insurance.
OCP
Occupational health and EAP services
Clearhead
Digital and in-person EAP support
Telus Health
EAP and total wellbeing services
Habit Health
EAP and workplace wellbeing
Southern Cross EAP
Employee assistance programme
Southern Cross Insurance
Health insurance — counselling cover
Who we work with
Online counselling works especially well
if you recognise yourself here
You're in a remote area
Rural NZ, a small town, or somewhere that doesn't have local mental health services. You deserve support too.
Your schedule is unpredictable
Shift work, seasonal jobs, hospitality hours. We offer early mornings, evenings, and weekends.
Privacy matters to you
In a small community, being seen walking into a clinic can feel like too much. Online removes that barrier entirely.
You've been putting this off
Anxiety, low mood, trauma, or just a persistent feeling that something isn't right. You don't have to wait until it gets worse.
You need a specialist
Our team includes specialists in addictions, trauma-focused CBT, and adolescent mental health — rare outside of cities.
You've tried before
If therapy hasn't worked in the past, it may have been the wrong fit. Our matching process exists precisely for this.
What clients say
Words from people
who've been where you are
I'd been avoiding getting help for two years because I didn't think it would work over video. Within three sessions I realised it was exactly what I needed. I could talk from my own space and that actually made it easier.
— Client, rural Otago
Working in hospitality, I couldn't get to an office during business hours. The evening appointments meant I could finally make it work. My counsellor genuinely understood the industry I was in.
— Client, Queenstown
I was worried it would feel clinical or awkward. It didn't. It felt like talking to someone who actually knew what they were doing — and who actually cared.
— Client, Southland
Why The Therapy Project
The things that matter
when choosing a counsellor
NZAC Registered
All counsellors hold current NZAC or SWRB registration and adhere to the NZAC or SWRB Code of Ethics.
Fully confidential
Sessions run on encrypted platforms. Your privacy is protected by law and our ethical obligations.
Rooted in New Zealand
Based in Queenstown with a Christchurch location. We understand NZ communities deeply.
Carefully matched
We don't assign you to whoever's available. We match you to the right fit for your specific needs.
Common questions
Things people usually ask
before their first session
Our team reviews your form and matches you with the counsellor who's the best fit for your situation, preferences, and goals. You'll hear from us within 24–48 hours to confirm your match and book your first session.
Yes. The intake form gives you the opportunity to share preferences — including any counsellors you've heard about or feel drawn to. We'll do our best to accommodate your request.
We work with OCP, Clearhead, Telus Health, Habit Health, and Southern Cross EAP, as well as Southern Cross health insurance. Simply note your provider in the intake form. We'll confirm your coverage and handle the billing directly with your provider.
For most concerns — anxiety, depression, stress, trauma, relationship issues — yes. Research consistently shows equivalent outcomes. Many clients find it easier to open up from their own environment, which can actually accelerate progress.
No. You can fill in the intake form right now, without a referral. If you're accessing ACC-funded counselling for a mental injury, we'll walk you through what's needed — it's simpler than it sounds.
Any smartphone, tablet, or computer with a camera and internet connection. You'll receive a secure session link by email before each appointment — no apps to download, no accounts to create.
All of New Zealand. Our counsellors are based in Queenstown and Christchurch, but we work online with clients from Northland to Southland — including rural and remote communities where local support isn't available.
Ready to find the right counsellor?
It starts with one short form.
Tell us what you're looking for. We'll match you with the right counsellor and be in touch within 24–48 hours.
Questions before you start? Email us at hello@thetherapyproject.co.nz